Innovative

Service

Delivery

Disrupting traditional service delivery models to develop more sustainable and inclusive strategies for achieving better health.

Our Work

Open Development counsels countries on opportunities to re-think approaches that are either failing communities or could be re-imagined to strengthen quality, improve efficiency, and achieve better and more sustainable results in the health sector, including: 

  • Breaking down silos in how we deliver primary health care to more holistically meet the needs of the most vulnerable, bringing services closer to the people that need them 

  • Developing high-quality use cases and user stories that convey household and community needs that can drive more person-centered care

  • Analyzing the benefits and costs of deploying new financing and service delivery models from community-based interventions to contracting outside the public sector

Country Spotlight

In Bangladesh, as part of the USAID-funded HS4TB Project and in partnership with Management Sciences for Health (MSH), Open Development is providing technical assistance to the Ministry of Health and Family Welfare to establish government-led and financed social contracting of TB services to non-governmental organizations (NGOs), civil society organizations (CSOs), and private sector entities. Open Development supported an assessment to explore the legal, regulatory, and policy environment; the landscape and capacity of the government; and NGOs/CSOs/private sector entities for contracting as well as the political economy. Following the recommendations developed from the assessment findings, Open Development supported the development of a Roadmap with a costed action plan to outline the pathway for establishing government-led and financed contracting of TB services and a stakeholder engagement plan to guide advocacy and communication efforts. Open Development is supporting the National TB Control Program and Health Economics Unit to implement the Roadmap including developing advocacy materials, providing input on legal and regulatory reforms, developing training materials to support capacity development, and designing a pilot of contracting TB services to NGOs/CSOs.

Open Development CEO Sarah Scheening meets with officials from the Ministry of Health and Family Welfare (MOHFW), Health Economics Unit (HEU) in Bangladesh.

Banner Photo Credit: Open Development